With uncertainly around the world with the Ukraine-Russia War , Harvard Business Review teaches us How do we Talk to Your Team About Distressing News Events
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When you’re in a position of authority, your words have
special weight. But when the news is distressing, and your team is worried,
it’s not always clear what to do or say. If you’re finding yourself at a
loss, start with these three simple steps.
- Check in with your employees
individually.
Talk to each person on your team to get a sense of who is affected — and
how. Ask if there’s anything they need or any way you can support them.
A simple question at the beginning of a one-on-one meeting such as,
“Have you been following the news? Do you know anyone impacted?” can
reveal an unexpected connection that someone might not have thought they
could share.
- Make space to address the
news during a meeting.
You might start your weekly huddle by saying, “I’d like to take a quick
minute to acknowledge what’s happening. I’ve certainly been distracted
and concerned by it. Who else feels the same way?” Your goal is to be
compassionate and understanding, not to wade into politics, put people
on the spot, or force anyone to speak.
- Give people the opportunity
to take action.
Research ways to help that are in line with your organization’s values
and provide credible sources for employees to get involved. If possible,
let them use a portion of their working hours for volunteer activities.
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