Monday, October 26, 2026

Help Your Team Navigate AI Anxiety -- Tips from HBR

     Your employees can be both excited about AI and worried about what it means for their future. Pushing enthusiasm without acknowledging those fears can undermine trust. To help your team adapt, make room for mixed feelings and give people the practical support they need.

Acknowledge the tension. Invite honest conversations about what feels useful and what feels overwhelming. Address fears about job loss directly, without making promises you can’t keep. Share your own uncertainty alongside your confidence in the experience and judgment your team brings. 

Make experimentation safe. Give employees time to test whether AI can help alleviate a frustrating task in their daily work. Help them experience both a useful result and a failure, so they understand the technology’s power and its limits. Encourage them to share what works—and laugh together about what doesn’t.

Reinvest the time saved. Use some of AI’s productivity gains to give employees room to develop skills and learn together. Be specific about available learning opportunities and how their work might evolve. Explain what you know, what remains uncertain, and what they can do now to prepare

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